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NEW eLearning Course: Customer Service in Health Care Supply Chain Certificate
This course covers essential elements of good customer service as they relate to the supply chain function of a health care provider. Not only are these skills important in a team-centric environment, they can create collaborative relationships with other departments. These are often the departments supply chain works most deeply with, including nursing, surgery, finance, imaging, cardiology and laboratory. Upon completion of the six course modules, learners will receive a certificate in health care supply chain customer service and two continuing professional education (CPE) credits.
The Association for Health Care Resource & Materials Management (AHRMM) of the American Hospital Association is the premier organization for health care supply chain and materials management professionals. AHRMM strengthens the nation's health care supply chain by providing leadership, education, networking, and industry-specific resources to advance the field and enhance the professional development of its individual members. AHRMM offers many different online eLearning courses for a variety of career levels.
AHRMM offers a variety of on-demand education products including eLearning Courses and On-demand Recordings. The education provided is designed specifically for health care supply chain professionals at every skill level. Content is verified by AHRMM staff and reviewed by members of AHRMM’s Education Committee.