Knowing When to Outsource - Making Purchased Services Work for You

Outsourcing of hospital functions is a common and growing practice in the U.S., and comprises on average 25% of total non-labor spend in hospitals. Many hospitals are finding that outsourcing of such functions is a double-edged sword. It allows the hospital to unload the hassles and burden of running certain departments, but also means the hospital gives up control of quality, service, and costs to a third party contractor.

Last October, CMS began using patient satisfaction scores to determine 30% of Medicare incentive payments. In an age where patient satisfaction matters, now is the time to re-asses your facility’s purchased services. When correctly managed, purchased services can be a source of cost savings and a boon to public image. This session will examine the nature of the contractor relationship.

Credit Information

Activity Number Credit Amount Accreditation Period
AHRMM 1 Hour from November 24, 2014