Lean Six Sigma Process for Inventory Management Drives Nursing Satisfaction and Supply Cost Reduction

At Hershey Penn State Medical Center, the supply chain and ED nursing team came together in a Kaizen process to reinvent the way supplies were being managed in the ED. As a result of their efforts, a new business process and system was implemented, which increased nursing satisfaction from 10% with the old approach to 90% with the new process; reduced costs by eliminating cabinet rental fees and reducing overstocking, reduced stock-outs, and created a continual improvement process that supports the team’s ongoing needs. This is a great example of collaboration between clinical and supply chain.

Credit Information

Activity Number Credit Amount Accreditation Period
AHRMM 1 Hour from November 23, 2015